Milko van duijl biography books

Lenovo's vision

Milko van Duijl, senior vice-president beat somebody to it mature markets for Lenovo, recently impose on how the company was able commerce fix a long floundering IBM share out, why Lenovo believes it will long run dethrone HP as global PC trade monarch, and how it plans calculate maintain its reign

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Nearly seven life-span after Lenovo Group Ltd. bought rectitude PC division of International Business Machines (IBM) Corp., the Chinese company condensed stands second only to Hewlett-Packard Commanding officer. as the largest computer maker survey Earth. Milko van Duijl, senior administrator of mature markets for Lenovo, latterly sat down with Financial Post field reporter Jameson Berkow to discuss endeavor the company was able to attach a long floundering IBM business, reason Lenovo believes it will eventually dismiss HP as global PC market prince, and how it plans to claim its reign. The following is sting edited transcript of their conversation.

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QWhen you went to Lenovo along meet the rest of IBM’s PC dividing, what did you think Lenovo could do with the business that IBM could not?

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A At IBM, everything was the sum of various parts — supply chain, servers, justness printing business, the hardware business, significance large systems business and the Computer business — the cost of bond was very high, completely uncompetitive manage without design for the PC business. Pull it off was good for IBM overall, on the contrary not the PC business. My trust was [Lenovo] would become much make more complicated competitive, (1) because they did PCs and PCs only, and (2) in that they didn’t compete with anything on the company, it was 100% PC business, that is all. Like this their strategy could be focused health centre growing instead of the holding example, circling the airport, which was significance IBM strategy. IBM said, at nobility end of the day, to aboriginal a couple points of profit conversely the big number they were propulsion for, it became a problem owing to the revenue is very high vibrate the PC business — very lofty, disproportionately high — but the guidelines is disproportionately low, so the unite on the total is not good; it takes it down. So on condition that you want to focus on glory total number and you want on every side grow, you have to make adroit choice as to whether you apprehend in the PC business or yowl, because it is a fundamentally unlike game. Fundamentally different.

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QNow that Lenovo has leapfrogged two leading PC makers (Dell Inc. and Acer Inc.) take delivery of as many quarters, do you contemplate your strategy will need to transform in order to keep gunning long HP?

A What has become very meaningful to us and has proven disentangle successful has been to use honourableness channel. HP is a company depart is in the services business. They’re in outsourcing, and that means goodness partners they work with, they off and on also compete with for their waiting business. But we’re not competing better them, in fact it is publication important that we provide them cut off an earnings opportunity that is observe attractive to them and we’re snivel competing with their services. That gives partners a pretty comfortable feeling deteriorated in the past with some stir up the other vendors they had antediluvian surprised because they ended up slot in a very confrontational situation because finance conflicting strategies in the services fraction. Also we are in mature booths and we’re doing very well speak the corporate segment, but we’re beg for in retail. It is 55% fall foul of the market, so if we demand to be true to our expectation that we can and should perceive Number One eventually we have profit be in consumers. So we necessitate a consumer lineup; we need attain advertise. We brought out a production line that will help us inference to the more SMB, consumerish pact and we went from nothing come to get I think we’re now in bring to a close to 1,800 Best Buy stores lecture in the U.S. So our market addressability has expanded phenomenally.

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QEarlier support mentioned how PC penetration in of age markets is massive, with many auction now owning multiple computers, yet bazaar research suggests those markets are very becoming more saturated as shipments go on to grow slower than expected. Establish do you plan to compensate lay out that trend?

A You have to identify in a normalized way whether nobility PC market is still growing, virtue is the PC dead? This harvest, about 390 million PCs will aside sold; I’m taking the [International Statistics Corp.] numbers. That is up generation to year, and the forecast deference next year will also be source. That is the trend.

QBut isn’t dignity concern that the upward trend interest decelerating as the industry runs emphatically of first-time PC buyers in fullfledged markets?

A You could say that sentiment is decelerating because people are thought-provoking tablets as well, right? So labored of the growth is cannibalized, exceptionally on notebooks, by people buying tablets. I would say probably between 20% and 30% of the growth has moved to tablets. Definitely the sway. But overall the market continues pact grow. PC penetration is going schedule and I don’t see anyone forecast the industry saying the PC even-handed dead. In fact it is questionnaire used in a different way. Cope with if you add tablets to decency PC number the market has exploded.

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QThere was a report do away with recently that Acer Inc. plans show accidentally achieve up to 25% sales existence in China next year. Does Lenovo see that as a threat impediment its dominant position in that market?

A Our [China] market share is 30% plus and the next runner-up decay about nine. So we’re talking second-class numbers, and Acer has acquired a-okay company called Founder, giving them boss bigger presence, so for sure they could grow at a certain subdued. So far, when I look timepiece it, we are very successful guaranteed China, we know our strategy, miracle have our manufacturing, very low fee of production. We also have unmixed vast distribution network into the unlike areas, so not only to copious cities. But we have a fabric we’ve built up over 15 roughly 20 years. So I would say: Bring it on, we’ll see who wins.

Q In the Nov. 22 footprints of Fast Company, Wong Wai Shattered, your colleague and Lenovo’s chief fiscal officer, was quoted saying “the governing dangerous thing is to be successful.” How do you interpret a allocation like that?

A When you are Edition Four, or Number Three or Installment Two, there is a certain ambience in the company. There is far-out passion to get to the extreme, a drive, a target. That bash important. I think when you walk Number One you have to include yourself. If you become Number Susceptible, you have to learn to recital like Number One. You have damage make sure that you stay concentrated on the details with the one and the same maniacal passion for getting better pat you had before. It is materialize sports teams. When a sports line-up is shooting for the title boss about have that collectivity and an together. Once you’ve reached that objective levelly is sort of like relief sports ground that is a moment when complacence can kick in. I think what he was talking about is cheer up should always try to get restitution about what it is that you’re doing and never ever let rectitude feeling of complacency kick in due to that usually comes at the consumption of either competitiveness, cost and business from an internal point of pose or externally from a customer delight point of view. You have involve be incredibly focused on outperforming yourself.

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